Privacy & Confidentiality Policy

Introduction

FROGSLAYER DIGITAL VENTURES, LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy and Confidentiality Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

By engaging our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and business address
• Company name and business information
• Payment and billing information
• Professional credentials and work history
• Communication preferences

Business Information

When you engage our services, we may collect:

• Project requirements and specifications
• Business processes and workflows
• Technical infrastructure details
• Proprietary business information
• Trade secrets and confidential data

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our digital services
• Communication: To respond to inquiries, provide customer support, and send service-related notifications
• Project Management: To plan, execute, and deliver projects according to specifications
• Billing: To process payments and manage invoicing
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Business Operations: To analyze usage patterns and improve our services
• Marketing: To send promotional materials (only with your consent)

Confidentiality Commitment

We understand that you may share sensitive and proprietary information with us. We are committed to maintaining the confidentiality of all client information:

• All client information is treated as strictly confidential
• We implement industry-standard security measures to protect your data
• Our team members sign confidentiality agreements
• We do not share client information with third parties except as necessary to deliver services or as required by law
• We maintain separate, secure environments for each client's data
• Access to client information is restricted to authorized personnel only

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., cloud hosting providers, payment processors) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with continued protection of your information
• Protection of Rights: To protect our rights, property, or safety, or that of our clients or others
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Multi-factor authentication for system access
• Regular security audits and vulnerability assessments
• Employee training on data security and privacy practices
• Incident response procedures for potential security breaches
• Regular backups and disaster recovery plans

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using commercially reasonable efforts to protect your data.

Data Retention

We retain your information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate business purposes

Upon request and after the completion of services, we will securely delete or anonymize your personal information, unless retention is required by law or for legitimate business purposes.

Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to the processing of your information for certain purposes
• Portability: Request a copy of your information in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where consent was the basis

To exercise these rights, please contact us at RossMorelhasa@frogslayerdigitalventures.com. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our website
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy and Confidentiality Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy and Confidentiality Policy or our data practices, please contact us: